Video lesson · Workplace English

When to Use Ambiguous

Calling something a colleague or client wrote ambiguous, right to their face, can land as blunt or critical — especially in client-facing or upward communication.

In this lesson

"Your email is ambiguous" states the same diagnosis as a softer version, but delivered flatly like that, it can sound like a judgment of the person instead of a note about the writing.

A softer paraphrase keeps the same diagnosis without the same edge: "this could be read a couple of ways" points at the identical fork, in a register that fits a client or executive audience.

Read video transcript

Calling something a colleague or client wrote ambiguous, right to their face, can land as blunt or critical — especially in client-facing or upward communication.

"Your email is ambiguous" states the same diagnosis as a softer version, but delivered flatly like that, it can sound like a judgment of the person instead of a note about the writing.

A softer paraphrase keeps the same diagnosis without the same edge: "this could be read a couple of ways" points at the identical fork, in a register that fits a client or executive audience.

Either phrasing keeps the word pointed at the text, never at the person's competence — the register changes, the diagnosis doesn't.

Want more examples? Read the related guide.