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Terms of Service

Last updated: January 2025

Welcome to Lyra. By using our service, you agree to these terms. Please read them carefully.

1. Acceptance of Terms

By creating an account or using Lyra, you agree to be bound by these Terms of Service and our Privacy Policy. If you don't agree to these terms, please don't use Lyra.

2. Description of Service

Lyra is a vocabulary learning platform that helps professionals improve their communication skills. We provide AI-powered feedback on your practice sentences and help you build confidence using new words in context.

Our service includes features like vocabulary management, practice exercises, AI-generated feedback, and progress tracking. We're constantly improving and may add or remove features over time.

3. Account Registration

Eligibility

You must be at least 18 years old to use Lyra. By creating an account, you represent that you meet this requirement.

Account Security

You're responsible for maintaining the security of your account credentials. Don't share your password with others. Notify us immediately if you suspect unauthorized access to your account.

Account Information

You agree to provide accurate information when creating your account and to keep it up to date. We may terminate accounts with false or misleading information.

4. Acceptable Use

You may use Lyra to:

You may not:

5. Content and Intellectual Property

Your Content

You retain ownership of the vocabulary lists and practice sentences you create. By using Lyra, you grant us a license to process and store this content to provide the service (including sending it to AI providers for feedback generation).

When you share a practice result publicly using our sharing feature, you grant us permission to display that content to anyone with the link.

Our Content

All content provided by Lyra—including practice scenarios, UI design, features, and our brand—is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

AI-Generated Feedback

The AI feedback you receive is generated specifically for you based on your input. While you can use this feedback for your personal learning, please note that AI can make mistakes. Always apply your own judgment.

6. Payments and Subscriptions

Pricing

We may offer free and paid subscription plans. Pricing is displayed before you subscribe and may change with notice.

Billing

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan). Payment is processed by our payment provider, Stripe. By subscribing, you authorize us to charge your payment method.

Cancellation

You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period.

Annual Plans: Annual subscriptions include a 30-day money-back guarantee. If you cancel within 30 days of your initial purchase, you'll receive a full refund. After the 30-day window, we don't offer refunds for partial periods.

Monthly Plans: We don't offer refunds for monthly subscriptions.

Price Changes

We may change our pricing with at least 30 days' notice. If you don't accept a price change, you can cancel your subscription before it takes effect.

7. Service Availability

We strive to keep Lyra available 24/7, but we don't guarantee uninterrupted access. The service may be unavailable due to maintenance, updates, or technical issues. We're not liable for any disruption in service.

8. Modifications to Service

We're constantly improving Lyra. We may add, modify, or remove features at any time. We'll try to notify you of significant changes, but we're not obligated to do so.

If we make changes that materially reduce the functionality of a paid subscription, we'll provide reasonable notice and may offer a prorated refund if you choose to cancel.

9. Third-Party Services

Lyra integrates with third-party services (AI providers like Anthropic and Google, payment processing via Stripe, infrastructure via Google Cloud/Firebase). These services have their own terms and privacy policies. We're not responsible for their actions or policies.

10. Termination

By You

You can delete your account at any time from your settings. This will remove your personal data as described in our Privacy Policy.

By Us

We may suspend or terminate your account if you violate these terms, if we suspect fraudulent activity, or if required by law. We'll try to provide notice when reasonable, but we're not obligated to do so.

If we terminate your account for cause, you're not entitled to a refund. If we terminate your paid account without cause, we'll provide a prorated refund for the unused portion of your subscription.

11. Disclaimers

Lyra is provided "as is" without warranties of any kind. We don't guarantee that the service will be error-free, secure, or always available. We don't guarantee the accuracy of AI-generated feedback.

The service is for educational and professional development purposes. While we hope it helps improve your communication skills, we don't guarantee specific results or outcomes.

12. Limitation of Liability

To the maximum extent permitted by law, Lyra and its operators are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

Our total liability to you for any claims related to the service is limited to the amount you paid us in the 12 months before the claim, or $100, whichever is greater.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including legal fees) arising from your use of Lyra, your violation of these terms, or your violation of any rights of others.

14. Dispute Resolution

Informal Resolution

If you have a dispute with us, please contact us first at hello@lyrapractice.com. We'll work with you to resolve it.

Governing Law

These terms are governed by the laws of Brazil. Any disputes will be resolved in the courts of Brazil.

15. Changes to Terms

We may update these terms from time to time. If we make material changes, we'll notify you by email or through the app before they take effect. Continuing to use Lyra after changes take effect means you accept the new terms.

16. General

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Lyra.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in effect.

Waiver

Our failure to enforce any provision of these terms doesn't waive our right to enforce it later.

Assignment

You may not transfer your rights under these terms to anyone else. We may transfer our rights to any affiliate or successor.

Questions?

Contact us at hello@lyrapractice.com